BandVanHire

Full & Part Time Jobs

Fleet & Operations Coordinator

Brighton BN1 8AF

Permanent, Full-time

[Posted 23/04/26]

Job Title

Operations and Fleet Coordinator

Job Type

Full time (35 hours)
Flexible hours, including weekends as required and occasional out of hours.

Pay £27,300 per year

Role Overview

As a permanent member of the BandVanHire team, you will be the backbone of our daily operations. This role is designed for a dedicated professional who can manage the full lifecycle of vehicle rentals—from the first customer enquiry to the final return inspection. You will operate with high levels of autonomy, ensuring our fleet is road-ready and our clients (bands and event crews) receive a seamless experience.

This is a dynamic role involving a combination of vehicle preparation, customer relations, deliveries & collections and operational support. Given the nature of the music industry flexibility is key as hours can vary and weekend work is included.

Key Responsibilities

Vehicle Standards & Fleet Management

• Prepare all vans for hire, ensuring they are clean, fuelled, and safety-checked.
• Conduct rigorous vehicle inspections before and after each hire period.
• Identify and report any damage or mechanical faults immediately.
• Coordinate and track essential maintenance, including servicing, MOTs, and repairs.

Administration & Logistics

• Maintain accurate records within the booking and management systems.
• Ensure all compliance documentation is organised, including insurance, contracts, and driver licenses.
• Coordinate the logistics of vehicle collections, returns, and deliveries or pick-ups.
• Strategise fleet utilisation to ensure maximum efficiency and availability.

Customer Experience & Sales

• Act as a point of contact for some customer enquiries via phone, email, and in-person.
• Provide expert advice on van hire options, pricing, and availability to suit touring needs.
• Professionally manage the end-to-end booking process, including amendments and cancellations.
• Maintain a high standard of service to build long-term relationships with clients.

Skills & Experience

Essential Requirements

• Driving Licence: A full, clean UK driving license held for a minimum of 2 years. Age 25+
• Communication: Exceptional customer service and interpersonal skills.
• Independence: Proven ability to work without direct supervision and take initiative.
• Organisation: Strong time management skills with an eye for detail.
• Technical: Proficient in basic IT and comfortable learning booking software.

Preferred Experience

• Previous experience in vehicle rental, logistics, or transport operations.
• A genuine interest in the music industry, bands, or live events.
• Basic mechanical knowledge or an interest in vehicle upkeep.

Personal Attributes

• Friendly, approachable, and able to represent the brand positively.
• Proactive, self-motivated, and comfortable with a problem-solving mindset.
• Flexible and adaptable to the changing needs of a growing business.



Interested in one of our jobs?

Send your CV to hello@bandvanhire.com